Ships now: 100mL · Ships early April: 140mL
What's the difference? See for yourself ↓
FACTORFIVE Shampoo Advanced Haircare
You asked. We delivered.
The FACTORFIVE Shampoo is back in stock — now available in a new 140mL bottle with a pump dispenser, at the same price. The original 100mL is still available at a discount while supplies last. Same trusted formula, both ready for in-office use and client retail.
Choose your size:
- 100mL - Ships now at 15% off original price. Original size, same formula. Available while supplies last.
- 140mL - Pre-order now, ships in approximately 3 weeks. New pump dispenser, 40% more product, same price as original 100mL bottles.
Pickup available at The Plant - Chico Fulfilment Center
Usually ready in 24 hours
Product information
Skin Care Effects:
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at customerservice@factorfiveskin.com. Please note that returns will need to be sent to the following address: FACTORFIVE Skincare, 2309 PARK AVE, CHICO, CA 95928-6706
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at customerservice@factorfiveskin.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at customerservice@factorfiveskin.com.
Why it works:
This sulfate-free formula supports scalp health and promotes the appearance of thicker, fuller-looking hair with every wash — making it a natural retail and treatment add-on for estheticians, dermatology clinics, medspas, and hair restoration specialists.
✔ Supports scalp health
to encourage thicker, fuller-looking hair
✔ Strengthens & fortifies
with hydrolyzed wheat protein and panthenol
✔ Deeply hydrates
with aloe vera and argan oil for enhanced manageability
✔ Sulfate-free formula
cleanses gently, ideal for sensitive scalps
✔ Cooling menthol infusion
provides a refreshing, invigorating experience
We want to be straightforward with you.
Why Are Both Sizes Available?
The new 140mL bottle with pump is our standard going forward. Rather than make the switch overnight, we're giving you both options during the transition.
The 100mL is the same formula. It ships immediately at 15% off — same formula, ready now. Once the 100mL stock is gone, the 140mL is the one and only.
We'd rather give you the choice than make it for you.
Shop 100mL - Ships Now, Save 15%
Pre-Order 140mL - Ships in April
what's new?
Same Formula.
Better Everything Else.
- 40% More Product
New 140mL bottle — more volume, same price. Better value for you and your clients.
- Pump Dispenser
Hygienic and precise. No more unscrewing caps mid-treatment.
- Same Trusted Formula
Human Stem Cell Conditioned Media, hydrolyzed wheat protein, argan oil — nothing changed where it counts.
What's Inside and Why It Matters
Human Stem Cell Conditioned Media
The cornerstone of FACTORFIVE. Supports scalp health and promotes the appearance of thicker, healthier-looking hair.
Hydrolyzed Wheat Protein
Helps strengthen hair and reduce the appearance of breakage from root to tip.
Argania Spinosa Kernel Oil
Deeply nourishes while enhancing shine and manageability.
Panthenol (Pro-Vitamin B5)
Contributes to improved volume, smoothness, and a reduction in the look of split ends.
Aloe Barbadensis Leaf Juice
Soothes and hydrates the scalp to support the appearance of healthy hair.
Sodium Cocoyl Apple Amino Acids
Gentle sulfate-free cleansing — ideal for sensitive scalps and frequent use.
Human Stem Cell Conditioned Media
The cornerstone of FACTORFIVE. Supports scalp health and promotes the appearance of thicker, healthier-looking hair.
Hydrolyzed Wheat Protein
Helps strengthen hair and reduce the appearance of breakage from root to tip.
Argania Spinosa Kernel Oil
Deeply nourishes while enhancing shine and manageability.
Panthenol (Pro-Vitamin B5)
Contributes to improved volume, smoothness, and a reduction in the look of split ends.
Aloe Barbadensis Leaf Juice
Soothes and hydrates the scalp to support the appearance of healthy hair.
Sodium Cocoyl Apple Amino Acids
Gentle sulfate-free cleansing — ideal for sensitive scalps and frequent use.
See the Difference
Fuller-looking hair over 8 weeks.
Used consistently, the FACTORFIVE Shampoo supports the appearance of fuller, healthier hair — making it a natural retail recommendation after scalp-focused treatments.
Results disclaimer: Individual results may vary. This product is not intended to diagnose, treat, cure, or prevent any disease.
our GUARANTEE
Try It. Completely Risk-Free
Try either one. If you or your clients are not completely satisfied, return your containers for a full refund. That is our 100% money-back guarantee — no questions asked.
F.A.Q.
Have questions? Check out our FAQ section for answers to some of the most common inquiries.
How do I use it?
What's in it?
More about the formula
What's the return and guarantee policy?
Shop with confidence thanks to our 100% money-back guarantee. If you're not completely satisfied, simply return your containers for a full refund. Returns can be initiated through your account for orders that have been fulfilled or partially fulfilled. For any questions, our customer service team is here to help at customerservice@factorfiveskin.com or (844) 348-3555.
