FACTORFIVE Retail Sample Bundle
Give clients a first look at the power of FACTORFIVE with this curated sample bundle, featuring five of our most-loved retail products. A perfect way to experience our science-backed formulas before committing to the full size.
Includes:
- 5 Eye/Lash Cream Samples
- 5 Anti-Aging Cream Samples
- 5 Regenerative Serum Samples
- 5 Night Retinol Cream Samples
- 5 Nourishing Silk Samples
✔ 2mL each
✔ Perfect size for travel, sampling, or client giveaways
Earn [points_amount] for each unit purchased.
Pickup available at The Plant - Chico Fulfilment Center
Usually ready in 24 hours
Product information
Skin Care Effects:
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at customerservice@factorfiveskin.com. Please note that returns will need to be sent to the following address: FACTORFIVE Skincare, 2309 PARK AVE, CHICO, CA 95928-6706
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at customerservice@factorfiveskin.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at customerservice@factorfiveskin.com.
F.A.Q.
Have questions? Check out our FAQ section for answers to some of the most common inquiries.
How to Apply FACTORFIVE Retail Sample Bundle
FACTORFIVE Retail Sample Bundle Ingredients
Additional Details about FACTORFIVE Retail Sample Bundle
How To Return My Items?
Shop with confidence thanks to our 100% money-back guarantee. If you're not completely satisfied, simply return your containers for a full refund. Returns can be initiated through your account for orders that have been fulfilled or partially fulfilled. For any questions, our customer service team is here to help at customerservice@factorfiveskin.com or (844) 348-3555.
